Shipping policy

At Eastern Tea Traders, we aim to deliver your tea fresh and on time.

• Processing Time: Orders are processed within 1–2 business days after payment confirmation.

• Delivery Time: Shipping within India typically takes 4–10 business days depending on your location.

• Shipping Charges: Calculated at checkout based on weight and destination.

• Order Tracking: Once shipped, you will receive a tracking number via email/WhatsApp.

• Delays: Delivery times may be affected by public holidays, weather, or courier delays.

• Damaged Parcels: If your package arrives damaged, please contact us within 48 hours with photos so we can assist you.